All items are sent via Royal Mail 48 mail unless otherwise stated or requested. An extra charge may be levied for any other delivery service.
Customers outside the UK are welcome. Please contact us on firstname.lastname@example.org for a shipping quote.
Despatch will be made as soon as possible after the order has been confirmed (normally within 5 working days). Any delays in dispatch will be notified via e-mail. If for any reason we are unable to deliver your order, you will notified and your payment refunded.
Life of Vinyl will not be responsible for any delays with the delivery of your order once it is with the carriers.
Any damaged or missing items must be reported to Life of Vinyl with 7 days of receipt either by e-mail or telephone. If any damaged/missing items are unable to be replaced, a refund will be raised against the card use to make the original purchase.
Missing items can only be refunded if sent via Recorded Delivery.
Life of Vinyl will not be liable if notification of damage is not made within 7 days of receipt.
Refunds will only be made under the following conditions:
It has been authorized by Life of Vinyl
Returns are received back within 28 days from point of order.
Items are returned in full.
This does not affect your statutory rights.