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Terms & Conditions

All information and images held on the Life of Vinyl website are copyright to Life of Vinyl and cannot be published, copied, published or adapted in any form without the written consent of Life of Vinyl. The copyright and ownership of any artwork remains the property of the individual artists.

All orders placed via the Life of Vinyl website will be subject to our Terms and Conditions. You must agree to abide by these before placing any order.

These Terms and Conditions may be changed and updated from time to time. It is the responsibility of the user to ensure they are aware of any changes to these Terms and Conditions.

Confirmation of acceptance of your order will be sent once payment has been taken.

If there are any problems with your order, you will be contacted by a member of the Life of Vinyl team.

All reasonable efforts have been made by us to describe and photograph items as accurately as possible. However, conditions are subjective and occasionally there may be some slight discrepancies.  Life of Vinyl will not be liable to any person for any loss or damage which may arise from any reliance upon the use or any dealings with any of the information contained in this website. All sizes etc. are approximate and not exact.

Please contact Life of Vinyl at info@lifeofvinyl.com if you would like information about any particular item on the website.

The price for the items you have ordered will be the price quoted on the website at the date the order is received by us.

Payments will be taken in Pounds Sterling.

All prices shown on the website are inclusive of VAT. 

The prices shown include standard delivery within the UK. Please e-mail us at info@lifeofvinyl.com if you need to confirm the delivery charge outside of the UK.

Payments made must be made by Debit/Credit Card. Unfortunately we are unable to accept payment with American Express. When entering card details, you must either be the cardholder or have the cardholder’s authorisation for use. Checks to ensure correct usage of cards may be made from time to time either by Life of Vinyl or the card issuer. Should a card payment not be authorised, we reserve the right to cancel the order immediately. When you place your order, our secure server software encrypts all information you input before it is sent to us.  

Despatch will be made as soon as possible after the order has been confirmed. If for any reason we are unable to deliver your order, you will be notified and your payment refunded.  

Life of Vinyl will not be responsible for any delays with the delivery of your order once it is with the carriers.

Any damaged or missing items must be reported to Life of Vinyl within 7 days of receipt either by e-mail on info@lifeofvinyl.com or by telephone on 01642 763322. If any damaged/missing items are unable to be replaced, a refund will be raised against the card used to make the original purchase.  Missing items will only be refunded if sent via Recorded Delivery. Life of Vinyl will not be liable if notification of damage is not made within 7 days of receipt.

Refunds will only be made under the following conditions:

It has been authorised by Life of Vinyl. Returns are received back within 28 days from the point of order. Items are returned in full.

Whilst items have been restored and re-conditioned, no items have been electrically tested and Life of Vinyl does not accept any responsibility for their compliance.

This does not affect your statutory rights.

Whilst every effort is made to ensure all of the information and pricing is correct, if we discover any errors on your order, we will notify you at which point you will able to re-confirm or cancel your order.

GRADING SYSTEM

Our records are graded as per Record Collector Rare Record Price Guide

Mint: The record itself is in brand new condition with no surface marks or deterioration in sound quality. The cover and any extra items such as the lyric sheet, booklet or poster are in perfect condition. Records advertised as Sealed or Unplayed should be Mint.

Excellent: The record shows some sign of having been played, but there is very little lessening of sound quality. The cover and packaging might have slight wear and/or creasing.

Very Good: The record has obviously been played many times, but displays no major deterioration in sound quality despite noticeable surface marks and the occasional light scratch. Normal wear or tear on the cover or extra items, without any major defects, is acceptable.

Good: The record has been played so much that the sound quality has noticeably deteriorated perhaps with some distortion and mild scratches. The cover and contents suffer from folding, scuffing of edges, spine splits, discolouration etc.

Fair: The record is still just playable but has not been cared for properly and displays considerable surface noise; it may even jump. The cover and contents will be torn, stained and/or defaced.

Poor: The record will not play properly due to scratches, bad surface noise etc. The over and contents will be badly damaged or partly missing.

Any records purchased from Life of Vinyl will come with a new polythene cover sleeve and will have been cleaned using a professional vinyl cleaner.

Should you have any questions regarding any of the above, please contact Life of Vinyl info@lifeofvinyl.com.

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